Gathering and Use of Technical Usage and Personal Information
Like most website operators, we gather technical usage information and Personal Information that web browsers, depending on their settings, make available. As it is in our legitimate interests to be responsive to you and to ensure the proper functioning of our products and organisation, we will use the information collected from our users to:
- personalise our Website for you to ensure content from the Website is presented in the most effective manner for you and your device;
- allow the user to navigate or browse through the Website quickly and efficiently;
- improve user experience, such as by personalizing content to the user’s interests;
- monitor and analyse trends, usage and activity in connection with our Website and services to improve the Website;
- administer the Website and for internal operations, in order to conduct troubleshooting, data analysis, testing, research, statistical and survey analysis;
- keep the Website safe and secure;
- measure and understand the effectiveness of the content we serve to you and others, including developing reports regarding pages visited. In this case, Personal Information is used in aggregate form, and does not reveal the Personal Information of a particular user;
- verify the user’s eligibility to access the restricted areas of our Website; and
- provide users with customer support.
Where you sign up to receive email notifications from us on our Website, we will send the communications that you have requested (including information about corporate events, press releases, presentations and company documents). You can opt-out of receiving such communications at any time by contacting us as detailed under section 10 below.
We also collect information relating to whether you have accessed this Website before and the time of your last visit. We accomplish this through cookies placed on your computer.
What are cookies?
A cookie is a piece of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website using that browser. When you access our Website, we place cookies on your computer. A cookie allows us to determine that a visit has occurred within our site, as well as which pages were viewed. Through cookies, we collect your Internet Protocol (“IP”) address, operating system and browser type, and the locations of the web pages you view right before arriving at, while navigating and immediately after leaving the Website.
How can I manage cookies?
You can decide if and how your computer will accept cookies by configuring the preferences option within your web browser, using the instructions provided in your browser. If you choose to decline cookies, however, some of the functionality of this Website might be impaired.
We use the information collected through cookies to see how users move around the website, see which pages you view, information you search for, the average time spent on our Websites, and statistical information about Website visits to better understand our audience and its interests, and to increase the functionality and user-friendliness of our site. You can find more information about cookies and how to manage them at http://www.allaboutcookies.org/.
We use Google Analytics, which is a web analytics tool that helps us understand how users engage with our Website. Like many services, Google Analytics tracks your movement through our site (i.e. the pages you have seen and the links you have clicked on) and helps us measure how you interact with the content we provide. This information is used to compile reports and to help us improve our Website. The reports disclose website trends without identifying individual visitors. You can opt out of Google Analytics without affecting your use of our site. For more information on opting out of Google Analytics across all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.
Further, if you log into the private section of our Website, through the investor portal, we separately track your navigation with a session identification number within that section of our Website through use of an additional cookie.
Personally Identifiable Information / Personal Information
“Personally-identifiable Information”, “PII” or “Personal Information” means information, regardless of the media in which is contained, that is or can be uniquely associated with an identified or identifiable individual, such as name, email address or phone number, account number or account information.
Ares will collect Personal Information about you if you contact us through our Website or other means (using direct email, an email notification or information request, the Contact Us page or when applying for an open role) and submit such information. For example, you may provide your name, company name, address, institution, city, state, zip/postal code, country, email address, phone number, fax number, and any other information that you choose to provide to us in your subject line and message.
We also collect information from applicants for the positions described in the “Careers” section of the Website that is subject to the privacy notice and terms provided when you log in to our recruitment portal. Our service provider collects this information and shares it with us. For more information, please see here.
Users of the Website are under no obligation to provide Ares with Personal Information of any kind. However, a user’s refusal to do so may prevent the user from using certain Website features.
To What Third Parties Do We Disclose your Personal Information?
- Business Partners such as Intralinks located and storing your Personal Information in the United States, providing support from Europe, Chile, Brazil, Mexico, the UAE, China, India, South Korea, Singapore, Australia and Japan, for the purpose of administering the investor portal;
- Recruitment providers including Oracle Taleo and Enterprise Cloud Service located in the United States and consultants that use your Personal Information to assist us in candidate recruitment; and
- Where you have asked to be notified of corporate events, email management services including S&P (formerly SNL) located in the United States, providing support from Canada, India, Pakistan and the Philippines.
We may disclose user information when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity; to protect the safety, rights, or property of the company, and of its users, or others; or to exercise or protect legal rights or defend against legal claims.
Law Enforcement and Litigation
To the extent permitted by law, any information collected over our Website or concerning its use (personal and non-personal) may be disclosed to government authorities or third parties pursuant to a legal or regulatory request, subpoena, or other legal process. We may also use or disclose your information as permitted by law to protect the rights or property of Ares, our customers, our Website, its users, or third parties, or when we otherwise believe in good faith that the law requires it.
Change in Corporate Control
If Ares incurs a corporate change in control resulting from, for example a sale to, or merger with, another entity, or if all or a portion of its assets are sold, Ares reserves the right to transfer your Personal Information to the new party in control or the party acquiring assets.
Links to Third Party Sites
How Do We Protect Information Collected on This Site?
We consider the Personal Information we collect to be confidential. If you submit your e-mail address or other Personal Information to us via our Website while requesting information or contacting someone at Ares, or by registering and logging in to the private section of the Website, we will use this information only to the extent necessary to respond to your request(s) and as discussed below.
We have established certain reasonable electronic and administrative safeguards and take reasonable precautions to protect the Personal Information in our possession from loss, misuse, and unauthorized access, disclosure, alteration and destruction. Ares does not warrant or represent that this level of security meets or exceeds any particular standard. You should keep in mind that no Internet transmission is ever 100% secure or error-free due to the inherent nature of the Internet as an open global communications vehicle and we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from unauthorized intrusion by third parties, such as hackers. While we strive to protect visitors’ personal information, we cannot ensure or warrant the security of any information visitors transmit to us, and visitors do so at their own risk.